Benefits Corner
Benefits Corner this month features stories on using UnitedHealthcare's® Virtual Visits to consult with a doctor on the web or using their app on your phone or tablet. Also featured is a story on easy access to behavioral health professionals.
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With Virtual Visits, it's easy to video chat with a doctor 24/7 — whenever, wherever.
Whether you're at work, home, traveling, you name it — a "virtual visit" lets you talk with a doctor by video 24/7. If needed, a virtual visit doctor can treat and prescribe* medication for everyday illnesses like the flu, sinus infections, a cough and more.
To get started sign in at myuhc.com/virtualvisits or download the UnitedHealthcare® app.
In addition to all of the great things you can do on myuhc.com® or the UnitedHealthcare app, you can now talk to a doctor as well. There are no additional accounts to set up or apps to download.
Quality care when and where you need it.
Use a virtual visit for everyday medical conditions:
- Allergies
- Bronchitis
- Eye infections
- Flu
- Headaches/migraines
- Rashes
- Sore throats
- Stomach aches
* Certain prescriptions may not be available, and other restrictions may apply.
** The Designated Virtual Visit Provider's reduced rate for a virtual visit is subject to change at any time.
*** UnitedHealthcare data based on analysis of 2016 UnitedHealthcare ER claim volumes, where ER visits are low acuity and could be treated in a Virtual Visit, primary care physician or urgent/convenient care setting.
The UnitedHealthcare® app is available for download for iPhone® or Android™. iPhone is a registered trademark of Apple, Inc. Android is a trademark of Google LLC.
Virtual Visits are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.
Insurance coverage provided by or through UnitedHealthcare Insurance Company and its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Health plan coverage provided by or through a UnitedHealthcare company.
9541190.0 8/19 | © 2019 United HealthCare Services, Inc. |19-13232-A
Now it’s easier than ever to see a behavioral health professional.
Behavioral health virtual visits provide quick and easy access to behavioral health professionals from your mobile device*, tablet or computer.
The value of behavioral health virtual visits:
- You can connect with a provider from the comfort of home.
- Convenient appointment times accommodate busy schedules.
- They’re part of your behavioral health benefit through UnitedHealthcare. Costs and coverage may vary — please check your benefits for details.
Use a behavioral health virtual visit for needs such as:
- Depression
- Anxiety
- ADD/ADHD
- Addiction
- Mental Health Disorders and Counseling
To schedule a behavioral health virtual visit:
- Visit myuhc.com®.
Visit myuhc.com and sign in or register for an account. - Find a doctor.
Click Find a Doctor > Mental Health Directory > People > Provider Type > Telemental Health Providers - Refine your search.
Refine search as needed, and choose a provider with the “telemental health provider” designation. - Call the provider.
Call the provider to set up a time.
* Data rates may apply.
Virtual Visits are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.
Insurance coverage provided by or through UnitedHealthcare Insurance Company and its affiliates.
Administrative services provided by United HealthCare Services, Inc. or their affiliates.
MT-1112566.2 5/18 | © 2018 United HealthCare Services, Inc. |18-8027