In late February, we improved transit times in 435 lanes across our Northeast and Mid-Atlantic markets. We also added 78 lanes to our next-day service.

“Since we began our expansion in the Northeast and Mid-Atlantic markets, our primary goal has been to provide our customers with more direct service points, supported by our industry-leading transportation and logistics services,” explained Executive Vice President and Chief Customer Officer Ray Ramu.

The service enhancement includes points in, but not limited to, Albany, New York; Newark, New Jersey; Springfield and Boston, Massachusetts; New Haven, Connecticut; Youngstown, Ohio; Allentown, Harrisburg, Pittsburgh and Philadelphia, Pennsylvania; Providence, Rhode Island; and Norfolk and Richmond, Virginia; as well as Wilmington, Delaware.

Because of the reduced transit times, customers now receive a one day delivery improvement on freight moving between these points, allowing for more direct schedules and enhanced service.

“Proximity to the customer creates an ability to say ‘yes’ and increased density lets us continue to improve transit times,” said Executive Vice President of Operations Patrick Sugar.

The transit time reductions were made possible because of continued network optimization and is supported by our employees’ commitment to putting the “Customer First.”